Articles & News

The Beginner's Guide to Solving Network Problems

Network problems suck, but you can do more than reboot your router. Follow this step-by-step guide and we'll show you how to find the source of your problem and start working toward a solution.

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Common Network Problems

Learn how to diagnose common network performance issues and how PingPlotter visualizes them.

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Product Knowledge & Support

Looking for help? Find product manuals, helpful links, and get in touch with PingPlotter Support here.

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Ice Cube is confused by your vast networking knowledge (image property of New Line Cinema)

Cut Through Confusion With PingPlotter Reports

Your mastery of IT Kung-Fu can leave others scratching their head. Reports help you bring the power of PingPlotter to anyone you need in a form that’s easy to understand.

Siskel and Ebert discussing MOS (image courtesy of MentalFloss)

The Reviews are In: Mean Opinion Score is More Than Just a Rating

MOS is great for seeing your connection quality at a glance, but the numbers are only half the story. Learn more about this useful metric.

Network Route Changes Can Lead to Payday — or Peril

Lawrence "Chunk" Cohen shares his baby ruth

About PingPlotter Sharing

Everything you need to know about sharing network performance information with PingPlotter.

Garth Algar makes his way through busy crowd

Running A Bandwidth Saturation Test

You can run a bandwidth saturation test to identify if it’s causing your network connectivity issue. Once you know, avoid future problems with our tips.